Beware of Fake Websites
To protect your shopping experience, payment security, and customer rights, please make sure you are visiting the official Lumozi website before placing an order.
Our official website is lumozilight.com, and our only official customer service email address is Lumozi-1@outlook.com.
Ensure You’re on the Official Lumozi Site
Recently, counterfeit websites have become more common across online shopping. Some websites may copy brand images, product photos, or page layouts to mislead customers.
Please verify the website carefully before making a purchase. If a site claims to sell Lumozi products but does not match our official domain or official contact details, treat it as a potential warning sign.
Official Lumozi website: lumozilight.com
Official email: Lumozi-1@outlook.com
Quick Checklist to Verify the Official Site
Before placing an order, please check the following:
The website address should match our official domain: lumozilight.com.
The site should use a secure HTTPS connection before you enter personal or payment information.
Customer support should contact you from or direct you to Lumozi-1@outlook.com. Please be cautious of any other email address.
The page should clearly display the Lumozi brand name, official logo, customer support links, and standard Lumozi policy pages.
Counterfeit Website Warning
Counterfeit websites may pretend to be an official store by copying product images, discount messages, product descriptions, or checkout pages.
These websites may fail to deliver products, send poor-quality imitation items, misuse your personal information, or request additional payments after checkout.
If you are unsure whether a website is official, do not place an order. Contact us first at Lumozi-1@outlook.com and we will help you confirm.
Phone Call Warning
Please note that Lumozi will never contact you by phone to ask for extra payment, bank details, verification codes, or sensitive personal information.
If you receive a phone call claiming to be from Lumozi and asking you to pay additional charges, provide personal information, or take urgent action regarding your order, please do not proceed.
Instead, contact us directly through our official email address to verify the authenticity of the request.
If You Are Unsure or Need Help
If you have any doubts or are unable to determine whether a website is official, please contact us before making a purchase.
You can send us the website link, screenshot, or message you received, and we will help you confirm whether it is related to Lumozi.
Contact us: Lumozi-1@outlook.com
Thank You for Your Support
Thank you for supporting Lumozi and helping us maintain a safe shopping environment.
We are committed to protecting your rights and ensuring a trustworthy shopping experience for every customer.